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STEM Camp Frequently Asked Questions

Welcome to STEM Camp! Below are answers to our most frequently asked questions. You will also find some location-specific FAQs on the webpage for each location. If you don’t find the answer here for your question, we’re here to help:

  • Email us at support@stemcamp.ca
  • Call us at 519-475-6600
  • Click the “Support” button on the bottom right side of our website to open our live chat (available during business hours)
  • Complete our Contact Us form

General Information

Children between the ages of 5-13 are eligible to enroll. Based on the activities and overall structure of the camp, campers must be at least 5 years old by July 1, 2022.

We try very hard to accommodate special needs children where we can. There is no strict policy regarding special needs children as several factors depend on our ability to provide an environment suitable to them. Suitability and capabilities vary from site to site. Therefore, if you have a special needs child and they wish to come to STEM Camp, please contact us and we will review each case independently. Unfortunately we are not able to offer 1:1 care for special needs campers.

Unfortunately, we do not offer half day enrollment or part time enrollment. While it is your choice to only send your child for half a day or a few times a week, there is no price discount. The full enrollment fee will apply.

During a camp week, we hold on to left items for campers to pick up the next day. All unclaimed items are donated to a local charity at the end of every camp week. Please label everything to assist counsellors in returning items to your child. Please also check your child’s belongings at the end of each camp day and notify the counsellors at your camp during drop off the next day, if any item is missing.  

Typically we have 1 counsellor for every 7 children, though some variations apply. If volunteer CIT’s (Counsellors-In-Training) apply they are most welcome as well. Each camp location has a Camp Leader, an Activity Coordinator and regular counsellors.

The majority of our counsellors are university and college students looking for summer employment (and a few secondary school students are hired each year, as well). We also employ teachers who want to do something in the summer, and graduates of Teacher Colleges across Ontario. A recent Vulnerable Sector Police Check and being fully vaccinated against Covid-19 are both mandatory requirements for all counsellors. There will be at least one counsellor present at each camp location with their First Aid certification at all times.

You can see all our locations for summer camp 2022 here

Not all of the facilities we use are air conditioned. To know if your location has air conditioning, visit that page on our website (see all our locations here), scroll to the bottom, and in the location-specific FAQs we will post that information. The activities your children are involved in are of an academic nature and not strenuous. We will conduct activities under shade trees or in front of fans if it is hot but will not be refunding due to the weather being hot in the summer.

Please register for camp here.

Please note that payment is not part of the initial registration process but must be received before your spot is secured. Once you have completed the registration through that link, you will receive an email with payment instructions. Payment can be made by e-transfer, credit card (Visa, MasterCard, American Express), or Visa Debit. Confirmation of enrollment will then be sent to you within 1-2 business days.

During the registration process, you have the option to adding camp gear to your order.  If you purchased camp gear (t-shirt and/or baseball cap), it will be delivered to your camper on the first day of their first camp week.

Activity Information

Absolutely! When selecting themes for each summer, we strive to ensure activities appeal to all campers. Themes are based on the interests of campers 5-13 years old, based on movies, tv shows, computer games or the latest craze amongst kids. All our activities are created with both our male and female campers in mind. It is also important to note that while all activities relate to the weekly theme, more importantly, they are all STEM-based and gender neutral. If your camper is interested in Science, Technology, Engineering and Math, they will enjoy their week with us regardless of the theme! Read more about our themes and activities

Yes! Each year we continue to add more and more activities and options to ensure the campers are always busy learning and having fun! Many of our activities have extensions available if a camper needs a bit more of a challenge as well.

Sometimes special guests visit various locations to augment our programming, as health and safety allows (for example, during COVID, guests are not permitted in person). As guests are booked they will be announced on our website. For example, in summer 2021, campers during our Star Wars week got to speak virtually to an astronaut from the Canadian Space Agency!

A Day at Camp

Our camp program operates from 9:00 a.m. to 4:00 p.m. each day. Drop off begins at 8:30 a.m. and pick up is between 4:00 p.m. and 4:30 p.m. We also offer early drop off starting at 8:00 a.m. and late pick up until 5:00 p.m. You can add this extended before care and/or extended after care to your cart at checkout when you register for camp, or purchase it later if you prefer.  Before care for the whole week is $30, and after care for the whole week is $30.  Please note, only whole weeks (not individual days) can be purchased.

Yes! We recognize guardian work days sometimes extend beyond our 9:00 a.m. to 4:00 p.m. camp day, and so we offer extended care. Early drop off starts at 8:00 a.m. and late pick up is offered until 5:00 p.m.. You can add this extended before care and/or extended after care to your cart at checkout when you register for camp, or purchase it later if you prefer.  Before care for the whole week is $30, and after care for the whole week is $30. Please note, only whole weeks (not individual days) can be purchased.

A typical day will always begin with campers sanitizing their hands under the watchful eye of camp staff.

Campers are divided into cohorts and a sample camp day schedule will look something like this:

8:00 AM: Early Drop Off Option (purchased at time of enrollment)
9:00 AM: Check In
9:15 AM: Icebreaker Activity
10:00 AM: Break (play time)
10:30 AM: Robotics and/or Coding Activities
12:00 PM: Lunch and Play Time
1:00 PM: STEM Activities
2:00 PM: Break (play time)
3:00 PM: STEM Activities
4:00 PM: Camper Pick Up
5:00PM: Late Pick Up Option (purchased at time of enrollment)

Many of our activities may take place outside, depending on the weather. Outside activities may take place onsite at the camp, or at a nearby green space or park/playground. Activities throughout the day are based on a variety of health and safety factors as well as weather.

Please make sure to bring the following items with your camper to camp. Note as well, you will receive a Parent Handbook with this and lots of other helpful information:

  • Lunch and snacks (there are one lunch period and two movement break periods when campers enjoy a small snack). We encourage parents to pack nut free lunches and snacks. Note, we are a nut aware camp, not a nut free camp, with the exception of certain sites, which will be noted on that location’s page (and we will let those at that camp know if there is a no nut policy at their camp via pre-camp emails).
  • Water bottle
  • Facial covering (if still required by public health)
  • Pencil case containing basic school supplies (pencils, erasers, scissors, markers and/or pencil crayons)
  • Weather appropriate, comfortable clothing (packing a change of clothing is also advisable)
  • Closed toe and heel shoes must be worn to comply with camp safety rules (preferably running shoes)
  • Sunscreen
  • Bug spray
  • Hat and sunglasses (as weather dependent)
  • Any doctor prescribed medications (STEM Camp staff will not administer medications except in the case of a life-threatening situation such as administering an EpiPen which is provided by the parent)

No, campers will not need to (and we request that they do not) bring any devices to camp. We are very pleased to provide a laptop for campers at all locations for use at camp, which ensures all campers have equal access to the high quality technology programming we offer at STEM Camp, and to devices which are ready to go for all camp activities that they are needed for.  

Campers spend approximately 2 hours a day completing coding and robotics activities and participating in Minecraft builds.

To ensure their safety, all campers must be signed in at the time of drop off and signed out at the time of pick up, by their guardian. Guardians must indicate the names of the authorized persons for pickup on their online registration form and everyone must show identification in order to sign out a child. You will be required to show identification every day, even if we know you. No child will be permitted to leave camp without being signed out by an authorized adult. The same safety rules apply to all. Should a parent wish to add an authorized person(s) to the approved pick up and drop of list for their child, they may login to their account or call Head Office (519-475-6600).

We post this information on the location pages as soon as we receive it from our partner sites. In the case where STEM Camp is located at a university or a college this information can take a while to be forwarded to us as they have internal procedures they must follow to make drop off and pick up as seamless as possible for parents. An email is sent prior to the start of each STEM Camp week to all enroled parents with this information.

As much as possible, yes. However, this depends on the camp location and the enrollment of any given week. As a not for profit organization, we do not have the means to employ extra staff to break down into smaller groups if we cannot group easily by age. We cannot guarantee the ages of the campers prior to the camp week, nor can we guarantee how they will be grouped.

Health & Safety

So far, no. But please keep in mind that as rules change, they may or may not change for summer camps, as well. In other words, rules for summer camp may be slightly different than how they are affecting your day to day life. We are extremely proud to report that we did not have one case of COVID-19 spread throughout any of our sites in 2021. We are approaching 2022 with the same vigilance.

As the Covid-19 restrictions and protocols are fluid, enrolment in January 2022 will inevitably look different than camp season in July and August, 2022. Please keep an eye on that page, call our office or email support@stemcamp.ca if you have any questions.

Please note the following:

  1. All staff at STEM Camp are required to be fully vaccinated.
  2. We will continue to follow the rules and regulations outlined by the Ontario Government and local Public Health Units for each camp location. Therefore, we reserve the right to update STEM Camp’s Health and Safety policy as necessary.
  3. We are pleased to report that not one case of COVID-19 was contracted by a camper or a staff member at any STEM Camp location in 2021. Thank you to our families, our staff and our campers for making 2021 one of the safest and most successful summers ever!

There is at least one staff member at every site that has their First Aid and CPR certification, however, STEM Camp counsellors DO NOT administer medications (unless it is an emergency such as the use of an EpiPen). If your child needs medication throughout the day please arrange for a parent or a designate to come and do so. Also, please ensure this information is communicated clearly on the application form when enroling your child.

There is at least one staff member at every site that has their First Aid and CPR certification.

Not necessarily, STEM Camp is classified as a daycare/summer camp and may be permitted to operate in a lockdown zone provided our site partner is willing to host us. Therefore, unless we are instructed by the government to shut down our summer day camp, or we no longer have a site available to us, no refunds will be offered after June 1 2022 if we are still able to run our camp.

In general, STEM Camp is nut aware, in that we ask parents to provide nut free food for their children, but there may be some nut food products present at the camp facilities, as we rent our camp facilities and do not have control over what may be in the building. Please review our Allergy Statement.

Specifically, some sites we use do have nut-free policies which we do respect. Nut-free sites (where absolutely no nut containing or ‘may contain’ nut foods are allowed) include:

  • Sarnia (Grace United Church)
  • Milton (St. Paul’s United Church)

Cancellations and Refunds

STEM Camp has a “NO RISK REFUND POLICY” as a result of the pandemic. Families can obtain a full refund (minus the 3% transaction fee) for ANY reason if that request is made by email to support@stemcamp.ca by the end of May, 2022.

As of June 1, 2022 no cash refunds will be granted for any reason (with the exception that the government prohibits day camps from operating), however, full summer camp credits will be issued for the 2023 season. Please note that locations may vary year to year. Participants may also switch their week at any time for another week provided spots are available. It is important to note, that the refund policy applies to new enrollments received on or after January 7, 2022 and does not apply to sessions that were carried over from the summer of 2021.

In the unlikely event that STEM camp is forced not to operate because of a government order, the Participant will receive a full refund (minus the 3% transaction fee) for summer camp, including those Participants who rolled over from a previous year.

STEM Camp reserves the right not to offer refunds after June 1, 2022 under any circumstances including, but not limited to:

  1. Inclement weather or unforeseen facility closures
  2. No air conditioning in a facility or it is hot outside
  3. A camper is removed from STEM Camp as a result of the Camper Expectations section of the Camp Manual or as a result of parental bullying of STEM Camp staff
  4. A health or safety situation, including situations resulting from a pandemic, epidemic or other health-related matter
  5. The Participant’s decision not to send them for any reason at any time
  6. A child decides that they are “not enjoying” STEM Camp. This happens in life and we are not under any illusion that STEM Camp is for everyone. Please talk with the camp staff about strategies to make the camp more enjoyable but realize that sometimes a child just does not enjoy something. This is no one’s fault and children need to learn how to cope with situations that are not, in their opinion, ideal for them.

Participants may be able to switch their week at any time for another week depending on availability.

To request a switch, please e-mail support@stemcamp.ca and include your location, camper name(s), and the week you would like to switch to. Our team will get back to you as soon as possible with availability and options.

No. We suggest that parents evaluate their situation closely prior to enrolling their child and that should a situation occur where the child indicates they are not “having fun” or “didn’t learn anything”, strongly encourage them to try their best the next day. Children often focus on one thing during the day they did not like but in actuality they had 10 other positive things happen. Another suggestion would be to discuss the situation with the Camp Leader on site as there is often more to the story.

STEM Camp has a “NO RISK REFUND POLICY” as a result of the pandemic. Families can obtain a full refund (minus the 3% transaction fee) for ANY reason if that request is made by email to support@stemcamp.ca by the end of May, 2022. As of June 1, 2022 no cash refunds will be granted for any reason (with the exception that the government prohibits day camps from operating), however, full summer camp credits will be issued. Please note that locations may vary year to year. Participants may also switch their week at any time for another week provided spots are available. It is important to note, that the refund policy applies to new enrollments received on or after January 7, 2022 and does not apply to sessions that were carried over from the summer of 2021.

In the unlikely event that STEM camp is forced not to operate because of a government order, the Participant will receive a full refund (minus the 3% transaction fee) for summer camp, including those Participants who rolled over from a previous year.

STEM Camp reserves the right not to offer refunds after June 1, 2022 under any circumstances including, but not limited to:

  1. Inclement weather or unforeseen facility closures
  2. No air conditioning in a facility or it is hot outside
  3. A camper is removed from STEM Camp as a result of the three strike policy or as a result of parental bullying of STEM Camp staff
  4. A health or safety situation, including situations resulting from a pandemic, epidemic or other health-related matter
  5. The Participant’s decision not to send them for any reason at any time
  6. A child decides that they are “not enjoying” STEM Camp. This happens in life and we are not under any illusion that STEM Camp is for everyone. Please talk with the camp staff about strategies to make the camp more enjoyable but realize that sometimes a child just does not enjoy something. This is no one’s fault and children need to learn how to cope with situations that are not, in their opinion, ideal for them.

Payment and Credit Details

Payment can be made by e-transfer, credit card (Visa, MasterCard, American Express), or Visa Debit through PayPal.

When you complete the online enrollment, you will be sent an email that will provide you with the options to either pay by e-transfer (with instructions), payment by credit (Visa, MasterCard or American Express), or Visa Debit through PayPal. Please note that you do not need a PayPal account to checkout, just select “Pay with a credit or Visa Debit card”.

Once payment has been received, please allow 1-2 business days for processing and then you will receive an updated statement by email and also your confirmation of enrollment.

Any credit rolled over from 2021 will remain on your account until August 26, 2022 at which point any remaining balance will be considered a donation.

As a not for profit, STEM Camp does not have a formal subsidy program as our fees are already at cost. We suggest parents contact their local service clubs and agencies to enquire about existing summer camp subsidy programs. A call to your local MPP and MP offices could also provide some ideas as to funding.

There is a 3% transaction fee added to all transactions to cover the fee that payment processors charge. This is a non-refundable fee and it is applied at checkout.

Our Mission

STEM Camp is a Canadian, bilingual, not for profit organization with a mission to inspire Canadian youth in the areas of Science, Technology, Engineering & Mathematics.

Contact Us

123 Huron St. Embro, Ontario N0J 1J0
519-475-6600
support@stemcamp.ca

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