FAQ for Virtual Sessions

What role do parents play? Is it independent learning?

This depends on the comfort level of your child with technology and their ability to work independently. Doing workshops over video can be challenging for younger ages but you know your children the best. As a general guideline parents should be present with children 6 and under to help provide the best experience.

What Time Zone are the sessions in? What is the Schedule?

Eastern Daylight Time (EDT). Toronto, Ontario, Canada

Access Schedule.

What are the time slots?

Currently in progress for October

Do you offer refunds?

STEM Camp is currently operating with a skeleton staff complement due to the COVID-19 outbreak. Amazingly, we are still able to work extra hard to bring another service to our community and many employees are volunteering. Please be sure you want to do the virtual session as under the circumstances we do not have the capacity to grant refunds. Thank you for your understanding.

What is your instructor/participant ratio?

We are pleased to provide at least 2 instructors per session if there are more than 5 students and allow no more than 15 participants in each session.

What equipment do I need?

The experience would be best on a computer or a laptop. PC or a MAC is fine with good audio and a webcam. Mobile devices are possible but could be challenging for some links on a touch screen.

When will I receive the information on how to log into my session?

To avoid sending out hundreds of separate emails with this information we will wait until a session fills or send it out at least a day in advance – whichever comes first.

Where can I download and pay for Minecraft?

https://www.minecraft.net/en-us/. This is a direct payment to Minecraft and STEM Camp is not involved in the transaction in any way. Your fee to STEM Camp for the Minecraft session is paid separately when you enrol in the Virtual Minecraft week.

Is a computer and webcam required so the camper can see the class?  What video chat program are you using to work with the campers?

Campers will need a computer with both webcam (video) and microphone (audio) capabilities. Virtual STEM camp will be using BlueJeans video conferencing (you can download it here: https://www.bluejeans.com/).

How much parental involvement is required during these sessions?

Some parental involvement (typically 5&6 year olds) may be required based on their age and skill level. It is important that parents are present to check in with the campers. It is important that the campers are the ones who are actively participating and trying to use the coding programs. Parents are encouraged to assist with any technical issues if they occur.