Office Assistant

Do you have a passion for customer service? Do you like solving problems with a friendly attitude? Then we want you to join STEM Camp as an Office Assistant. An Office Assistant staff member has strong communication skills and enjoys staying organized. This is a temporary 4-month contract position. This will be an in-office position located at our head office in Embro, Ontario. The hours of work will vary between morning and afternoon shift times including weekends. 

Why join STEM Camp? 

  • Flexible shift start times 
  • Fun work environment and culture 
  • Career pathing – get experience in the STEM fields 
  • Future leadership opportunities  
  • Rewards and Recognition

Responsibilities 

As an Office Assistant, your duties and responsibilities may include some or all of the following: 

  • Supporting customers with all inquiries and providing exceptional service 
  • Answer phone calls and emails from customers; working with Zendesk software 
  • Demonstrating professionalism, a positive attitude, thoughtfulness and stability in decision-making; 
  • Being self-confident and able to accept and adopt constructive feedback; 
  • Providing appropriate feedback to, and communication with parents or guardians whenever needed, and immediately when emergency contact with parents/guardians is required; 
  • Abiding by STEM Camp policies and procedures  
  • Carrying out other reasonable duty requests from any member of the Management Team; 
  • Supporting and addressing camp staff concerns   
  • Other duties as assigned 

 
Note: Candidates applying for any position with STEM Camp must have proof of First Aid Certification as well as a recent (within the last two years) Police Check in the Vulnerable Sector, unless these services are currently unavailable due to COVID-19. Proof of full vaccination against Covid-19, including any booster shots per the direction of public health is required upon hire. 

Job Requirements  

  • Post-secondary education in administration or related field  
  • 2 years of customer service and administration experience  
  • Applicants who are Canadian Citizens and Permanent Residents will be prioritized 
  • Ability to operate a multi-line telephone system 
  • Strong understanding of computer applications 
  • Knowledge and understanding of STEM related topics  
  • Positive attitude and thorough understanding of company policies and procedures 
  • Customer service-oriented Teamwork and Collaboration, Adaptability and Initiative 
  • Strong planning and organizational skills, with the ability to anticipate problems and opportunities, and develop effective solutions 
  • Excellent communication skills – written and verbal 
  • Must be able to commute to workplace location(s) 
  • Standard First Aid/ CPR Certificate 
  • Bilingualism is an asset (English and French) 

What to Expect 

STEM Camp head office is located near the Woodstock area with nine (10+) full time staff members. Although our camps run on a seasonal basis in July and August, we are looking for the Office Assistant to start in May 2022.  

COVID-19 Considerations: To keep our employees and customers safe we provide PPE, extensive health & safety protocols to keep our team and clients safe. All employees are taking COVID-19 masking and sanitizing protocols seriously and abiding by public health guidelines. 

Hourly Wage

$17.00 per hour