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STEM Camp Frequently Asked Questions

Welcome to STEM Camp! Below are answers to our most frequently asked questions. You will also find some location-specific FAQs on the webpage for each location. If you don’t find the answer here for your question, we’re here to help:

  • Email us at [email protected]
  • Call us at 519-475-6600
  • Click the “Support” button on the bottom right side of our website to open our live chat (available during business hours)
  • Complete our Contact Us form

General Information

Campers between the ages of 4-13 are eligible to enroll. Based on the activities and overall structure of the camp, campers must be no younger than 4 years of age and no older than 13 years of age on January 1, 2026, to be eligible to attend camp this season.

We are sorry, but there are no exceptions to the age restriction.

We try very hard to accommodate each camper where we can. STEM Camp is committed to ensuring a successful camp experience for all campers. Unfortunately, our staffing structure does not allow for 1:1 camper support. If your child has an Educational Assistant (EA) at school that assists with behaviour concerns, they are required to bring a qualified support person with them to camp.

Please note, all campers are required to be self-sufficient in the washroom as camp staff are not authorized to assist your child. STEM Camp is unable to provide this support, parents/guardians are required to make these arrangements.

Full disclosure of any medical, behavioural, or support needs must be provided on the Camper Medical and Behavioural Form at the time of registration. Failure to disclose this information may result in the removal of the participant from camp, and no refunds or credits will be issued in such cases.

Unfortunately, we do not offer half day enrollment or part time enrollment. While it is your choice to only send your child for half a day or a few times a week, there is no price discount. The full enrollment fee will apply.

All lost and found items will be kept at camp until the end of the last week of camp, at which time they will be donated to a local charity if unclaimed. They will not be shipped back to Head Office. STEM Camp strongly recommends that you label everything and check daily to ensure that your camper has returned home with their belongings. Campers who bring valuables of any kind to camp do so at their own risk, so please leave valuables at home. STEM Camp is not responsible for any damage, loss or theft of personal items brought to camp.

Typically we have 1 counsellor for every 7 children, though some variations apply. If volunteer CIT’s (Counsellors-In-Training) apply they are most welcome as well. Each camp location has a Camp Coordinator, an Activity Coordinator and regular counsellors.

The majority of our counsellors are university and college students looking for summer employment (and a few secondary school students are hired each year, as well). We also employ teachers who want to do something in the summer, and graduates of Teacher Colleges across Ontario. A recent Vulnerable Sector Police Check is a mandatory requirement for all counsellors. There will be at least one counsellor present at each camp location with their First Aid certification at all times.

STEM Camp has locations all over Ontario. For a list of all our locations, please go to https://stemcamp.ca/ontario-camp-locations/

Not all facilities are air conditioned. Visit each location page for a specific city, in the FAQ section of that page (at the bottom) identifies whether each facility is air conditioned. We understand that some days get quite hot in the summer, so precautions and measures are taken to lessen the impact of the heat if a particular camp location does not have air conditioning. Fans are installed, frequent water breaks are taken, outdoor activity is limited during heat advisory days, water activities are planned, and more to help minimize the impact of the heat. The activities your children are involved in are of an academic nature and not considered strenuous. Please note, refunds will not be given due to hot days at camp.

Registration will open on January 5, 2026!

Click here to register for camp in Ontario.

Absolutely!  Campers love showing their STEM Camp spirit through merch. Get your gear by shopping our store today. Once an item is sold out – it’s gone! 

Merch will be delivered to your camper on their first week of camp.

Any camp merchandise you have purchased will be shipped to the first camp session you have purchased and will be provided to you on the first day of camp.

Activity Information

Absolutely! When selecting themes for each summer, we strive to ensure activities appeal to all campers. Themes are based on the interests of campers 4-13 years old. All our activities are created with both our male and female campers in mind. It is also important to note that while all activities relate to the weekly theme, more importantly, they are all STEM-based and gender-neutral. If your camper is interested in Science, Technology, Engineering and Math, they will enjoy their week with us regardless of the theme! Read more about our themes and activities.

Yes! Each year we continue to add more and more activities and options to ensure the campers are always busy learning and having fun! Many of our activities have extensions available if a camper needs a bit more of a challenge as well.

Sometimes special guests visit various locations to augment our programming, as health and safety allows. For example, campers during prior years have had opportunities to speak virtually to astronauts from the Canadian Space Agency!

A Day at Camp

Our camp program operates from 9:00 a.m. to 4:00 p.m. each day.

We also offer early drop off starting at 7:30 a.m. and late pick up until 5:30 p.m. You can add this extended before care and/or extended after care to your cart at checkout when you register for camp, or purchase it later if you prefer.  Before camp care is $40 for a 5 day camp week and $32 for a 4 day camp week. After camp care is $40 for a 5 day camp week and $32 for a 4 day camp week.  Please note, only entire weeks (not individual days) can be purchased.  Before camp care and after camp care however are separate purchases, so you can purchase only before or only after camp care. 

Yes! Early drop off starts at 7:30 a.m. and late pick up is offered until 5:30 p.m. You can add this extended before care and/or extended after care to your cart when you register for camp, or purchase it later if you prefer.  Before camp care is $40 for a 5 day camp week and $32 for a 4 day camp week. After camp care is $40 for a 5 day camp week and $32 for a 4 day camp week.  Please note, only entire weeks (not individual days) can be purchased.  Before camp care and after camp care however are separate purchases, so you can purchase only before or only after camp care. 

This is what a typical day at camp looks like. Many of our hands-on activities are designed to take place outdoors, making use of the green spaces surrounding our facilities. Throughout the week, staff may (if these areas are close by and accessible) also take campers to local parks, splash pads, or other nearby areas for outdoor fun and games. 

If you have any questions or concerns about outdoor activities or offsite visits, please speak directly with the staff at your camp location. 

  • 07:30am – 09:00am: Before Care (Games / Drawing / Colouring / Computer Time)
  • 08:50am – 09:00am: Camper Drop Off
  • 09:30am – 10:20am: Activity Block
  • 10:20am – 10:40am: Snack
  • 10:43am – 12:00m:  Activity Block
  • 12:00pm – 1:00pm: Lunch + Games
  • 1:00pm – 1:45pm: Activity Block
  • 1:45pm – 2:30pm: Activity Block
  • 2:30pm – 2:45pm: Snack
  • 2:45pm – 3:00pm: Prep for Water Games
  • 3:00pm – 4:00pm: Water Games (indoor alternative will be available)
  • 4:00pm – 4:15pm: Camper Pick Up
  • 4:00pm – 5:30pm: After Care (Games / Drawing / Colouring / Computer Time)

 Activities throughout the day are based on a variety of health and safety factors as well as weather.

It is important that all campers come prepared for a full day of great activities and fun. Please be sure your camper has the following items every day:  

  • Lunch and snacks are provided by parents/guardians, as STEM Camp does not supply food for campers. There is one lunch period and two snack breaks each day, giving campers time to eat, recharge, and enjoy some playtime. We encourage families to pack nut-free items. To support our litter-less lunch initiative, please pack food in reusable containers. All wrappers and other garbage from camper lunches will be sent home for disposal. Please note that food sharing is strictly prohibited at STEM Camp 
  • Reusable Water Bottle 
  • Weather appropriate, comfortable clothing (packing a change of clothing is required if taking part in water activities each day) 
  • Please send two pairs of shoes with your camper each day. One pair must be closed toe and closed-heel shoes (preferably running shoes) to comply with camp safety rules. The second pair should be water shoes that can be worn during daily water games and activities. They will get wet. 
  • A towel and bathing suit or water clothes for water games (note that we may participate in water activities each day of camp).
  • A plastic bag to put wet towels, shoes and clothes in before it goes in the backpack
  • Aerosol sunscreen to comply with camp safety rules in case your child needs assistance in its application 
  • Bug spray  
  • Hat and sunglasses 
  • Any doctor prescribed medications (STEM Camp staff will not administer medications except in the case of a life-threatening situation such as administering an EpiPen which is provided by the parent) 

Please do not bring toys to STEM Camp and please leave all electronic devices (including cellphones and smart watches) at home. If you need to contact your child, please call our Support team (519-475-6600) and we will contact the camp to relay messages or plan for your child to call you if it is urgent 

No, campers will not need to (and we request that they do not) bring any devices to camp. We are very pleased to provide a laptop for campers at all locations for use at camp, which ensures all campers have equal access to the high quality technology programming we offer at STEM Camp, and to devices which are ready to go for all camp activities that they are needed for.  

Campers spend approximately 2 hours a day completing coding and robotics activities and (if applicable) participating in Minecraft builds.

To ensure their safety, campers must be signed in at the time of drop off and signed out at the time of pick up, by their guardian. Guardians must indicate the names of the authorized persons for pickup on their online registration form and everyone must show physical identification in order to sign out a camper. You are required to show physical identification every day, even if we know you. No camper will be permitted to leave camp without being signed out by an authorized adult. The same safety rules apply to all. Should a parent wish to add an authorized person(s) to the approved pick up and drop off list for their child, they may login to their account or call Head Office (519-475-6600).

STEM Camp staff will bring the camper(s) to the normal drop off/pick up location and the parent/guardian will be required to sign out their camper(s). For your child(ren) to be released from camp, the person signing them out must:  

  • For the safety of all campers, show a physical government-issued photo ID every time they sign out their child. Digital copies or photos of ID will not be accepted. Acceptable forms of ID include a driver’s license, passport, or health card. If you do not have acceptable ID with you, your child will not be released. To help ensure a smooth and positive pick-up experience, please come prepared with your physical ID each day. Our staff are required to enforce this policy strictly and consistently to protect every camper. Please do not argue with staff who are simply following STEM Camp’s safety rules and doing their best to keep your child safe — we will gladly wait while you retrieve your physical ID. This rule applies regardless of how well you know the staff or how many times you have previously picked up your child. All approved pick-up persons must be 18 years of age or older — no exceptions. 
  • Anyone picking up a camper — regardless of their relationship to the child(ren) — must be listed on the Approved Pick-Up List. This list is located on the “Household Form” within your online account. You completed this form when registering your child for STEM Camp, and you may update it at any time by logging in to your account and selecting the “Household Form” link. The same safety rules apply to all parents and guardians. If you wish to add an authorized pick-up person to your child(ren)’s Approved Pick-Up List, you can log in to your account or contact our Support Team at (519) 475-6600, and we will gladly assist you. 

Campers Leaving Camp (Signing themselves out)  

For the safety of all participants, campers are not permitted to leave the camp location at any time without permission. If a camper leaves the premises without authorization, STEM Camp staff will immediately contact the parent or guardian to inform them of the situation. 

Depending on the age and circumstance, a staff member may need to physically intervene to prevent a child from leaving camp and entering a potentially dangerous situation. Please understand that this action would only be taken as a last resort to ensure the child’s safety. 

No waivers or exceptions are available to permit a child to walk home alone. Every camper — regardless of age or circumstance — must be signed out by an authorized adult (18 years or older) listed on the Approved Pick-Up List (as above). 

We post this information on the location pages as soon as we have it. In the case where STEM Camp is located at a university or a college this information can take a while to be forwarded to us as they have internal procedures they must follow to make drop off and pick up as seamless as possible. An email is sent prior to the start of each STEM Camp week with this information.

As much as possible, yes. However, this depends on the camp location and the enrollment of any given week. As a not for profit organization, we do not have the means to employ extra staff to break down into smaller groups if we cannot group easily by age. We cannot guarantee the ages of the campers prior to the camp week, nor can we guarantee how they will be grouped.

Health & Safety

If your child requires medication during the camp day, please note that camp staff are not trained or authorized to administer medication of any kind, with limited exceptions. Staff may assist a camper only in the event of a life-threatening medical emergency, such as: 

  • The use of an Epinephrine Auto-Injector during a severe allergic reaction (anaphylaxis) 
  • The use of Glucagon for a camper with Type 1 Diabetes experiencing severe hypoglycemia (very low blood sugar) 
  • The use of an inhaler during a severe asthmatic episode 

All other medications must be self-administered by the camper or administered by a parent or guardian who returns to the camp for that purpose. 

Please note that there are no medically trained personnel (such as doctors or nurses) on site at camp.

Yes! At least one staff member at every site has their First Aid and CPR certification.

Due to an increase in food related allergies and sensitivities in society, we request parents to take special care when preparing their child’s lunch and snacks. 

STEM Camp is a nut-aware camp. We ask all families to be considerate of campers who may have peanut and/or nut allergies by providing only peanut-free and nut-free items in your child’s lunches and snacks. Your support helps us reduce the risk of exposure and create a safer environment for everyone. 

Please note that STEM Camp staff do not monitor compliance with this request and do not search campers’ backpacks or lunches. Additionally, our camp locations may share facilities with other groups or individuals not affiliated with STEM Camp, and we cannot control what food they bring. 

For these reasons, STEM Camp should be considered nut-aware rather than nut-free, except in certain locations where specific restrictions apply. Any designated nut-free locations will be clearly identified on the individual camp location pages at STEMCamp.ca.

If your child is exhibiting cold or flu-like symptoms or those of any communicable disease, (ex. Chicken Pox, Pink Eye, Hand Foot & Mouth, Lice, COVID-19, etc.) please do not send your child to camp. Follow public health guidelines and/or direction from a medical professional regarding the appropriate time for your child to return to camp. Absences from camp due to illness are not refundable per the Cancellation and Refund Policy. Please read below for further details. 

If your child becomes ill while they’re at camp, you will be contacted to come get them if the camper indicates they can’t make it through the day or are showing physical symptoms of illness, throwing up, pale, etc. 

Cancellations and Refunds

Cancellation – Refund and Credit  

This refund policy applies only to new purchases made for the 2026 camp season. It does not apply to camp sessions, services, or merchandise purchased in previous seasons, including any for which credits were previously issued.  

Refund Policy: January 5, 2026, to May 14, 2026

Participants who have purchased camp sessions, services, or merchandise products on or before May 14, 2026, may request a full refund (minus a non-refundable 2.4% processing fee) for any reason, provided the request is made in writing to Head Office on or before May 14, 2026. To request a refund, please contact our Support Team via email at [email protected]

Refund Policy: As of May 15, 2026

Cancellation requests received in writing on or after May 15, 2026, are subject to a $100 cancellation fee per camper, per camp session (plus the non-refundable 2.4% processing fee). This fee will be deducted from the refund amount. Refund requests received after a camp session has begun will not be accepted. 

Cancelling Camp Merchandise and Before/After Care:

Camp Merchandise and Before and After Care services are refundable at any time, including during the camp season, provided they are cancelled at least one full business day before the start of the camp session for which they were purchased. To cancel Camp Merchandise or Before/After Care services, please contact our Support Team by email at [email protected] or by phone at (519) 475-6600. 

If STEM Camp must cancel a camp location, session, day, service, or merchandise product (either before or after June 15, 2026), a full refund will be issued to the participant. Reasons for cancellation may include, but are not limited to, funding availability, low enrolment, insufficient staffing, or supply chain issues. While STEM Camp makes every effort to finalize these decisions by May 15, 2026, this may not always be possible. 

In the unlikely event that STEM Camp is forced to close due to a government order (e.g., pandemic-related restrictions), participants will receive a credit for the full value of their purchase, which may be applied to the 2027 camp season. 

STEM Camp reserves the right not to issue refunds or credits after a camp session has started, under any circumstances, including but not limited to: 

  1. Inclement weather or unforeseen facility closures 
  2. Lack of air conditioning in a facility or hot weather conditions 
  3. Camper removal due to inappropriate behaviour or parental bullying of STEM Camp staff 
  4. Camper removal due to requiring one-on-one support (STEM Camp does not provide 1:1 support due to staffing structure) 
  5. Failure to disclose a need for one-on-one support or an Educational Assistant (EA) on the camper’s Medical and Behavioural Form at registration 
  6. Health or safety situations, including those arising from pandemics, epidemics, or other public health matters 
  7. The participant’s decision not to attend for any reason at any time 
  8. Unforeseen illness or injury 
  9. A camper expressing that they are “not enjoying” STEM Camp (we encourage parents to speak with staff about strategies to improve the experience; however, not every activity or environment suits every child, and learning to adapt to new experiences is an important life skill) 
  10. The camper does not meet the minimum age requirement to attend camp 

Participants may switch to a different camp location or week by providing at least 7 days’ notice to Head Office. Switching camp locations or weeks is subject to availability and cannot be guaranteed. To request a location or week switch, please contact our Support Team by email at [email protected] or call (519) 475-6600.

No. We suggest that parents evaluate their situation closely prior to enrolling their child and that should a situation occur where the child indicates they are not “having fun” or “didn’t learn anything”, strongly encourage them to try their best the next day. Children often focus on one thing during the day they did not like but in actuality they had 10 other positive things happen. Another suggestion would be to discuss the situation with the Camp Coordinator on site as there is often more to the story.

Payment and Credit Details

You can select your city to view more information on pricing and site details. 

Payments can be made by credit card during the registration process. VISA and Mastercard are accepted.

As a not for profit, STEM Camp does not have a formal subsidy program as our fees are already at cost. However, we do accept funding from any organization that wishes to assist.

We suggest parents contact their local service clubs and agencies to enquire about existing summer camp subsidy programs. A call to your local MPP and MP offices could also provide some ideas as to funding.

There is a 2.4% Credit Card Surcharge added to all transactions to cover the fee that payment processors charge. This is a non-refundable fee.

Please note, credit card charges may appear on your statement as Bambora Internet PSP, the company that provides payment gateway services to STEM Camp.

NOTE: Bambora/Worldline is one of the most widely used payment gateways on the Internet. If you have found this page by searching online for a charge you found on your statement, but you have not signed up for camp, the charge you are seeing is most likely not from STEM Camp.